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    Regional Sales Manager - Oslo, Norge - EBSCO Information Services

    EBSCO Information Services
    EBSCO Information Services Oslo, Norge

    2 dager siden

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    Beskrivelse

    Primary Responsibilities

    Regional Sales

    • Achieve defined sales targets as outlined in the Sales Plan
    • Visit prospects on average 80% of the working week
    • Work to achieve quotas and ad hoc targets as established by DoS
    • Build and maintain a high standard of rapport with potential & existing customers through personal visits per annum)
    • Manage key sales, contract & account retention relationships
    • Work to a plan with DoS to actively seek new business
    • Pro-actively liaise with colleagues to maintain the highest levels of service and customer satisfaction
    • Attend local/national conferences or exhibitions and make presentations to large audiences as requested by DoS
    • Produce accurate call reports including action points within 24 hours of contact
    • Work with DoS and Account Executive to prepare written proposals and quotes for customers
    • Ensure that all prospects are visited at a frequency appropriate to their status
    • Anticipate and recognize market needs and discuss with the DoS
    • Alert team to emerging customer technical issues
    • Research and initiate improvements to our service culture
    • Ensure that all administration associated with the role is completed in a timely manner

    Personal Development

    • Actively involved in setting personal objectives and striving for 100% achievement
    • Attend all recommended and appropriate training sessions agreed with DoS
    • Use available tools to measure personal productivity
    • Take personal responsibility for own role in achieving department and organizational strategic objectives

    Job Specific Competencies

    • Expert knowledge of EBSCO systems and services and how these benefit the customer
    • Intermediate Excel skills (ability to manipulate data, create graphs and pivot tables, input formulae)
    • Selling skills
    • Business and commercial acumen
    • Literacy and numeracy skills
    • Attention to detail and accuracy of work
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