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Shaista Hassan

Shaista Hassan

Customer Care and Sales
Kløfta, Ullensaker
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Sosial


Om Shaista Hassan:

I, Shaista Hassan, am a native Pakistani and have been residing in Norway for the last 15 years. I am a Norwegian passport holder. My most recent experience is as an interpreter/ translator where I Interpret/translate interviews from Norwegian into Urdu, Hindi and Punjabi. 

Apart from this I also work as a senior interviewer at Oslo International Airport. Working in an international environment has polished my skills as self-motivated and target oriented team player where I take initiatives and set my targets. Very often I achieve or exceed my goals. Moreover, a hectic place like airport has built my stamina to control the pressure with professionalism.

I have also managed a fast food restaurant in the Oslo region where I have gained a lot of valuable customer service skills in sales and building relationships with customers. I know good communication & negotiation skills are the secret of getting more satisfied customers

I have a strong educational background and a confident telephone manner. I am very hard working, energetic person. I am now keen for a new challenge as I like to keep learning, and after getting to know about National Pens Ltd, I’m very eager to experience more. 

Opplev

Interpreter / Translator/ Semantix 2017 - present 

  • I am working as an interpreter/Translator with Amesto AS now Semantix in collaboration with health, social and police sectors. 
  • Translations between Norwegian and Hindi 
  • In addition, I am collecting data by interviewing passengers at Oslo airport since 2010. 

 

 

Science & Mathematic Teacher: (Norway) Worked at Vesong secondary school Kløfta (2008-2009). 

  • I was responsible teacher of math for 8th grade, taught math and science to 8 and 9 classes. 
  • Creating class and individual learning plans 
  • Special pedagogue for children in special needs
  • Feedback to parents, and internal /external parties 

Owner / Manager "Sissle’s Grill". Oslo, NO Fast food Restaurant/ 2004-2006 

  • As owner I was responsible for everything and was playing all roles when and where needed from chef, waiter, cashier to sales and purchase department. 
  • Making orders for supplies 
  • Dealing with customer queries 
  • Marketing and sales 
  • Business accounts 

Lecturer in Chemistry/Punjab University/Various colleges Pakistan/ (1995-2004) 

● I got an opportunity to work in different capacities as Science coordinator, Convener of Science & Chemistry Workshops for School & College Teachers 

Newscaster at Pakistan National TV Channel (1994-2004)

● I have also served as a news reader on Pakistan national TV channel and radio for 10 years 

Compere & Scriptwriter/ (1999-2003) 

● I have also worked as Compere and scriptwriter for various education / teaching programs for Allama Iqbal Open University, Islamabad for remote learning in Chemistry 

Facilitation Supervisor/Pakistan International Airlines (PIA) (1992-1995) 

● In addition to the above I also received one-month training of Flight Information from PIA Airlines and served as Facilitation Supervisor for 3 years in Pakistan's Civil Aviation Authority. 

Utdannelse

Master degree in Environmental Chemistry (University of Oslo, Norway), 2020.

Master Degree in Chemistry (Punjab University, Pakistan) 1993.

Courses: 

  • HMS/Security Course from Oslo International Airport in 2010. 
  • IELTS from British Council in Norway in 2004.
  • Computer Course in Microsoft Office-program and internet in 2000. 
  • Basic Training in Educational Technology in 1998. 
  • Drugs/AIDS Prevention Education in 1998.
  • Newscaster Course from Pakistan National Television Channel in 1994.
  • Flight Information Course from Pakistan International Airlines Karachi, Pakistan in 1993. 

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