Mikkel Ejsing Tinghoj Mortensen

From owning my own Escape Room company to polishing supermarket floors. My work experience can be defined both as diverse and interprofessional. I have great adaptability, learning capacity and empathy. I understand what is expected from me in the workplace and work hard in order to be the best version of myself in every experience. My current goal: developing in the job market and finding the job that best suits me but remains a challenge.

A proactive Customer Service Specialist with a proven track record in the travel insurance sector, recognized for maintaining high performance standards and consistently achieving key business goals. With over two years of hands-on experience, I have developed expertise in claims management, policy assessments, and data-driven decision-making. Known for successfully training teams internationally and facilitating the integration of major business partners, I bring a strong blend of analytical skills and customer focus. I am now excited to apply my experience in a role where I can continue driving customer satisfaction and operational efficiency.

I hold a Bachelor of Arts in Language and International Studies (English) from Aalborg University, Denmark. Throughout my studies, I developed a strong command of intercultural communication, language proficiency, and global perspectives, equipping me to navigate diverse professional environments. Fluent in Spanish and English, with advanced proficiency in Danish and intermediate skills in Norwegian, I leverage my linguistic abilities to foster clear and effective communication across cultural boundaries.