Customer Support Specialist and Short Cycle Coordinator - Asker, Norge - Honeywell

Beskrivelse

Responsibilities

• Manage the creation, follow-up, invoicing, and closure of SPOT, ensuring seamless execution.
• Review customer Purchase Orders and specifications to guarantee accuracy and compliance.
• Coordinate SPOT work and production schedules efficiently to meet customer deadlines.
• Act as the primary point of contact for customer requests and queries, delivering prompt and effective solutions.
• Monitor and report engineering team progress, ensuring alignment with project schedules.
• Prepare and report monthly revenue and cost forecasts, contributing to strategic decision-making.
• Arrange and attend customer and third-party meetings, fostering strong relationships.
• Update SFDC and SAP systems with meticulous attention to detail, ensuring data accuracy.
• Proactively communicate with customers regarding variation orders and increased Purchase Orders.
• Provide essential support to the engineering team for administrative tasks and issue resolution.
• Collaborate with various stakeholders to analyze contract profitability and identify opportunities for improvement.
• Perform financial tasks, including Goods Receipt and customer invoicing, with precision and timeliness.
• Drive financial fiscal month and quarter closing

Additional Skills:

• Relevant financial education with a strong understanding of Finance principles.
• Proficiency in SAP and MS Office applications; familiarity with SFDC (Sales Force) is preferred.
• Basic computer literacy with the ability to adapt to new technologies.
• Outstanding interpersonal, communication, and customer handling skills.
• Exceptional multitasking abilities with a keen eye for detail.
• Strong problem-solving skills and the ability to thrive in a fast-paced environment.
• Proven effectiveness in a highly matrixed organization.
• Fluent in English; proficiency in additional Scandinavian languages is advantageous.

Join Our Team:
If you're ready to make an impact and drive customer satisfaction to new heights, we invite you to join our team at Honeywell. Apply today to embark on a rewarding career journey with one of the industry's leading innovators.