Customer facing role - Oslo, Oslo
2 dager siden
Jobbbeskrivelse
Customer facing role - Name: TBD
Odins builds machine learning models that show companies the real effect their marketing has on sales. Our customers are companies like Aprila Bank, Høie, Nettbil and TomWood, as well as a 2bNOK revenue, publicly listed company in the Nordics that is not yet official. What they need isn't just a model. They need to turn those results into decisions: what to present to the board, where to shift budget, how to think about next quarter.
That's the role. You'd be the person our customers trust, owning the customer relationship from data and platform onboarding to translating model outputs into clear, actionable recommendations for CMOs and CEOs. We call it "full service SaaS": we have to make the outputs valuable and actionable.
Today this sits with the founders. We're looking for a sharp, driven person to work alongside the founders and gradually take responsibility and make it better than what we've done so far.
What The Role Looks Like Day-to-day
- Onboard new customers, get their data in, get them up and running, set expectations
- Be their ongoing point of contact, the person to have monthly/ quarterly updates with to understand what the model is telling them
- Translate analytical outputs into strategic recommendations that land in a boardroom
- Spot where customers aren't getting full value, and fix that
To be direct: some of this is hands-on work, structuring messy data, chasing down missing exports, walking a customer through their dashboard for the third time. That's startup life, and we need someone who's ready to get their hands dirty. But that's the foundation, not the destination. As Odins and the product grows, so does the role and the person in it.
Because we're early in building the company, the role grows with you.
Depending on what you're good at and what you care about, that could mean building the team, transition towards sales, shaping the product, or going deeper on the modelling side.
What we're looking for:
Drive for value creation and impact for the customer
- Analytical enough to understand complex statistical models and explain them simply
- Strategic thinker: connect model outputs to business decisions
- Clear communicator, especially with senior stakeholders. Expectation setting matters a lot in this role
- Motivated by building something from scratch at an early-stage company with international ambitions
Background That Tends To Fit (but We're Flexible)
- Master's in business, engineering, or similar
- Experience from consulting, a marketing agency, or a relevant in-house role
- Some exposure to marketing, whether through projects, consulting, or a previous position
- SaaS or software background is a bonus
We genuinely don't know what to call this role.
If the description resonates, we'd love to hear from you, and we'll figure out the title together.
Lignende jobber
Customer facing role - Name: TBD · Odins builds machine learning models that show companies the real effect their marketing has on sales. Our customers are companies like Aprila Bank, Høie, Nettbil and TomWood, as well as a 2bNOK revenue, publicly listed company in the Nordics th ...
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