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  • Regional Operations Manager Oslo - Indie Campers

    Indie Campers
    Indie Campers Oslo

    3 uker siden

    Default job background
    Øvre Ledelse/Rådgivning
    Beskrivelse

    Indie Campers is the leading campervan marketplace, dedicated to making road trips accessible to everyone. With a customer-centric approach and digital platform, we offer high-quality road trips at affordable prices.

    We have facilitated over one million nights of rentals through our platform, welcoming more than 300,000 travelers from 169 countries. Our diverse range of options includes short-term RV rentals, long-term campervan subscriptions, and vehicle sales.

    The Role

    This leadership position oversees operations across a cluster of depots, ensuring excellence in customer service, fleet availability, and operational efficiency. As a Branch & Regional Operations Manager, you will coach Depot Leaders to consistently implement standard operating procedures and meet key performance targets.

    Responsibilities include:

    • Leading and coaching Depot Leaders across multiple locations
    • Maintaining compliance with SOPs and delivering high standards of customer service
    • Monitoring KPIs and implementing strategies for improvement
    • Managing P&L, budgeting, and depot cost control
    • Collaborating with Central Ops, Finance, and HR teams
    • Frequent travel (up to 75%) to provide hands-on support and oversight

    Requirements

    • 7–10 years of experience in operational roles (rent-a-car, logistics, retail, hospitality)
    • 3–5 years in team leadership roles managing multiple locations or high-volume depots
    • Proven ability to manage financial aspects, including budgeting, cost control, and supplier relationships
    • Strong communication skills and fluency in English (and local language if applicable)
    • A valid driver's license and willingness to drive campervans
    • Solution-oriented mindset and ability to manage teams in dynamic environments
    • Availability to work on weekends and holidays as needed
    • Interest in our product and willingness to learn technical details

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