- Lead a team of six people and three functions including onboarding, projects and courier engagement.
- Manage our external vendors for courier gear storage and shipping
- Oversee day-to-day courier onboarding operations to ensure our supply and efficiency KPIs are balanced
- Optimise and further develop a flexible and agile onboarding machine
- Ensure an efficient and timely payment process for couriers
- Oversee and improve the communication flow to couriers, through intercom ticket system, email and newsletters
- Support new city launches with your courier launch lead to ensure we have sufficient supply
- Build positive courier partner experiences through communication and engagement, and by building HSE initiatives and benefits programmes
- Collaborate closely with colleagues, other teams in the country organisation as well as with the teams in HQ
- 5+ years total professional experience, preferably in operations/logistics or consulting, 2+ years in a managerial role. If you have worked with funnel management it is a plus.
- Excellent communicator and a big team motivator as you will have daily contact with our courier partners
- You are a problem solver and make data-driven decision-making with an analytical approach
- You are a fast learner and attentive to both small details and the bigger picture
- Youre an expert when it comes to handling and optimizing/automating processes
- Thorough and organized - you accomplish tasks with all ends tied
- You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment
- A Bachelor's degree or higher in Engineering, Business, Economics, Supply chain or similar is a plus
- Proficiency in Excel is a must
- Fluent in Norwegian and English in speaking and writing
-
Account Executive, Oslo
6 dager siden
Dream Broker Oslo, NorgeAccount Executive, NO · Brenner du for å skape enestående kundeopplevelser, skape verdier og drive for å oppnå resultater? Bli med i vårt salgsteam i Oslo og bli en del av vår vekstreise · Vi søker en Account Executive til vårt unge, dynamiske og voksende salgsteam i Oslo. I de ...
-
Supply Team Lead
1 dag siden
foodora Oslo, Norge HeltidJob Description · Are you looking for an exciting role within logistics? · Supply Operations' top goal is to ensure that we meet our recruitment and staffing needs in all cities and zones, both in the form of couriers and equipment. This includes the entire onboarding journey fr ...
-
Customer Success Manager
4 dager siden
Cemit Oslo, Norge HeltidCEMIT Digital is a data intelligence company with ambitions to lead a digital transformation of the rail industry globally. As a scale-up supported by top-tier investors, we are a dynamic and customer-centric organization with R&D at the core of our DNA. Our platform collects dat ...
-
Project Manager
6 dager siden
ECOONLINE Oslo, NorgeAbout us. · Workplace safety is a fundamental part of our DNA, and we take pride in ensuring that we make a positive impact on the lives of others. · By developing leading software solutions that safeguard people and the environment, we are positively impacting the world. Leverag ...
-
Norwegian Refugee Council Oslo, Norge HeltidNORCAP's mission is to improve aid to protect and empower people affected by crises and climate change. With expertise in the humanitarian, development and peacebuilding sectors, we collaborate with local, national and international partners on finding solutions that meet the nee ...
-
Norway ITIM
7 timer siden
Microsoft Oslo, Norge HeltidOverview · : The Norway Integration and Technical Infrastructure Manager (ITIM) will be responsible for the execution of the datacenter fit out (Physical Layer Infrastructure) and system integration services (corporate network, etc) scope of work on our Lease Campuses in Region ...
-
HR Assistant
6 dager siden
Statkraft Oslo, NorgeCompany Description · Statkraft is Europe's largest generator of renewable energy from hydro, wind and solar power. We have 6,000 employees in 20 countries. We have been making clean energy possible for over 125 years, with unrivalled expertise in supplying the world with what i ...
-
Bristol Myers Squibb Oslo, Norge OTHERWorking with Us · Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production lin ...
-
Business Development Manager VMware
6 dager siden
TD SYNNEX Oslo, Norge HeltidWhy Choose TD SYNNEX: · As a Fortune 500 global corporation, operating in over 100 countries, TD SYNNEX values its diverse workforce of 22,000 employees. As the biggest IT distributor in the world, our mission is to provide top-notch technology solutions, empowering businesses an ...
-
Business Development Manager VMware
3 dager siden
TD SYNNEX Oslo, Norge HeltidWhy Choose TD SYNNEX: · As a Fortune 500 global corporation, operating in over 100 countries, TD SYNNEX values its diverse workforce of 22,000 employees. As the biggest IT distributor in the world, our mission is to provide top-notch technology solutions, empowering businesses an ...
-
Material Planner
1 uke siden
Alstom Oslo, Norge Req ID:447920 · At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the in ...
-
Material Planner
1 uke siden
Alstom Oslo, NorgeReq ID:447920 · At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the in ...
-
Business Development Manager VMware
1 uke siden
TD SYNNEX Norway AS Oslo, Norge HeltidWhy Choose TD SYNNEX: · As a Fortune 500 global corporation, operating in over 100 countries, TD SYNNEX values its diverse workforce of 22,000 employees. As the biggest IT distributor in the world, our mission is to provide top-notch technology solutions, empowering businesses an ...
-
Senior Purchaser
1 uke siden
Nexans Oslo, Norge Non-permanent contractSenior Purchaser – Generation & Transmission BG · ONBOARDING YOU TO THE COMPANY · At Nexans our global vision is to electrify the future. At our business group 'Generation & Transmission' this means providing reliable cabling systems and smart energy solutions, including power ...
-
Genesis Consultant
1 dag siden
Intuitive Surgical Oslo, Norge EmployeeCompany Description · At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. · As a pioneer and market leader ...
-
Train Maintenance Operational Planning
3 dager siden
Alstom Oslo, Norge Req ID:451214 · At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the in ...
-
Train Maintenance Operational Planning
1 dag siden
Alstom Oslo, NorgeReq ID:451214 · At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the in ...
-
Senior Purchaser
6 dager siden
Nexans Oslo, Norge Permanent contractSenior Purchaser – Transvers Team – Generation & Transmission BG · ONBOARDING YOU TO THE COMPANY · At Nexans our global vision is to electrify the future. At our business group 'Generation & Transmission' this means providing reliable cabling systems and smart energy solutions, ...
-
Senior Engineer
6 dager siden
Nexans Oslo, Norge Permanent contractOnboarding you to the Company · At Nexans our global vision is to electrify the future. At subsea and land systems this means designing, engineering, and fabricating the worlds' best cables. It also means having project execution competence and skillset and resources to install ...
-
Technical Lead
3 dager siden
DNV Oslo, Norge HeltidDo you want to launch your career journey at the heart of the energy transition in Energy Systems? · You will join a global team that runs a broad range of products and services, transforming existing and developing new digital services and tools within the energy industry. We a ...
Operations Onboarding Lead - Oslo, Norge - Wolt
Beskrivelse
Are you a great people manager with excellent communication skills? Do you have the ability to work analytically and hands-on at the same time in a highly dynamic work environment? If this sounds like you, we'd love to chat
We are growing rapidly and are now looking for an Operations Onboarding Lead to join our team in Oslo.
About the role
So we have built this rocketship. We call it Wolt. And were on a mission to make cities a better place to live with the help of technology. We started in in Finland and now reach 12M users in 25 countries. We are best known for our food delivery platform but are now on a journey to become an everything app so you can get almost anything in your city delivered to your doorstep in less than an hour.
We launched in Norway in and have since grown our national coverage in more than 25 cities in Norway, including Oslo, Trondheim, Bergen, Stavanger, Kristiansand and Tromsø to mention a few - with more cities to come. We constantly seek talents to be a part of our growth journey.
Our operations team oversees the thousands of active courier partners that are out delivering every day for Wolt. As the Operations Team Lead, you will manage the team that recruits, onboard, and engages our couriers. Working together with the central supply team you will make sure we have the right number of new couriers in every city to be able to serve our demand on the platform. You will also be responsible for the courier experience and making sure we have happy courier partners delivering to our customers.
In our Operations team, no day is the same, so you need to be self-motivated, driven to succeed and have excellent interpersonal skills.
What you will be doing
Our humble expectations